Online Compliance
Training FAQ
·
How do I register for a course without a
username or password?
·
I forgot my username and password. What
do I do?
·
Must I complete my course in one sitting?
·
Can I register and pay for an employee?
·
How do I register multiple students at one
time?
·
Is there a time restriction on completing
the course?
·
Who do I call to set up a corporate
account?
·
How can I pay for the course?
·
Are there bulk discount prices?
·
How do I go back and reprint my
certificate of course completion?
·
Do you accept any type of financial aid?
·
I have taken the 10-hour Outreach Training
course. When will I receive my OSHA card?
·
I lost my 10-Hour Outreach Training
Completion Card, how do I get another one?
·
What do I receive when I complete a
Hazwoper course(s)?
·
Who do I contact if I have not received my
course materials?
·
How do I know where I am in the course?
·
Do the basic and advanced course Safety
and Health Courses meet the training requirements
set by the OSHA 1910 and 1926 Standards?
Q1:
How do I register for a course without a username or password?
In order to take a course, you need to have a username and
password. When you register for courses, you will create a
username and password for yourself. If you’d like to take a
course, go to
the
Virtual University
and select the type of courses that you are interested in taking
from the "Online Courses” menu.
• On the course
page check the box next to the course(s) you would like to take
and click on the "+ Add to Cart” button.
• When you have selected all of the courses you are interested
in purchasing, click on "Checkout and Proceed” button.
• Fill in your registration information and your billing
information. Note: your email address will be used as your
username.
• Once you have registered, you will receive an email explaining
how to log on and start your courses.
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Q2:
I
forgot my username and password. What do I do?
If you have forgotten your password, go to the Virtual
University and click on the "forgot password” link to the right
of the page. Then enter your email address. You should receive
an email to your email address stating your password.
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Q3:
Must I
complete my course in one sitting?
No! You do not
have to complete a session in one sitting. At the end of a
section, you can log out and when you log back in, all of your
information will be saved.
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Q4:
Can I register
and pay for an employee?
A registration
will remain in the name of the person who has registered for the
course. If you are interested in registering an employee or
a group of employees, please
contact us.
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Q5:
How
do I register multiple students at one time?
To register
multiple students, please
contact
us and we will help you with this process.
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Q6:
Is there a time restriction on completing the course?
Courses do not
have a time restriction, except for the OSHA 500 and 501. For
the 500 and 501, students have 60 days to complete the course.
For the OSHA 10-Hour Outreach and 30-Hour Outreach courses, the
time to complete the course is six months.
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Q7:
Who do I
call to set up a corporate account?
To set up a
corporate account, please
contact
us and we would be glad to set up an
account that is tailored to your needs.
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Q8:
How can I pay for the
course?
You can pay for
the course by check card or credit card. If you are a corporate
client that is signing up multiple students, you can set up a
corporate billing account and be invoiced for your purchase at
the end of each month.
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Q9:
Are there bulk discount
prices?
Yes, there are! To learn more about our bulk pricing discounts,
please
contact us.
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Q10:
How do I go back and reprint my certificate of course
completion?
Go to the
Virtual University
and log in using your username and password. Click on the
certificate icon next to the course title you would like to
reprint.
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Q11:
Do you accept
any type of financial aid?
No financial aid is available for our courses.
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Q12:
I have taken the 10-Hour Outreach Training course. When will I
receive my OSHA card?
Upon completion
of the course, you will receive a temporary certificate of
completion. In 4-6 weeks, you will receive
your official card from OSHA and the Department of Labor in the
mail.
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Q13:
I lost my 10-Hour Outreach Training Completion Card; how do I
get another one?
Please contact
our
customer
support team at: (866) 821-1175.
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Q14:
What do I receive when I complete a Hazwoper course(s)?
You will
receive a printable certificate upon the successful completion of
the Hazwoper course(s).
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Q15:
Who do I contact if I have not received my course materials?
You can contact
our course provider document at 800-933-8394. For the OSHA
30-Hour Construction Outreach course, you can contact
1-888-318-3497.
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Q16:
How do I know
where I am in the course?
When you are
logged-in to the course, click on the "My Training” button in
the bottom left-hand section of the course player. Click on
"Outline” to see where you are in the course and to skip around
to different sections.
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Q17:
Do the basic and advanced course Safety and Health courses meet
the training requirements set by the OSHA 1910 and 1926
Standards?
Yes, they do.
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